During this global pandemic, the team at Unique Venues has been working to serve our industry planners and venues with free resources including roundtables, webinars, and wellness workshops. Please take a look at our schedule below outlining our upcoming programs that you may be interested in registering for. Be sure to follow Unique Venues on Facebook (@uniquevenues) and be on the lookout for Facebook Live sessions from Unique Venues CEO, Chuck Salem who will be providing tips and trends for weathering the storm. Unique Venues CEO writes a letter to President Trump and US officials during this time of crisis to offer guidance on how to support small businesses during this global crisis. To read the letter, please click here.
Watch Past Webinars by Cicking the Links Below:
COVID-19 Educational Programming Video Playlist:
Click Here to View Full Video Playlist
Free Webinars for Unique Venues Members - Open to the All Hospitality Industry Professionals:
Virtual/Hybrid Meeting Fundamentals – Part 1 – Deciding to Pivot to Virtual or Hybrid Meetings
Tuesday, June 9 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 45 minutes
Jerry Neri, Vice President of Sales, Attune
Matt Linden, Senior Account Executive, Attune
For nearly 30 years, Attune (formerly MicroTek) has been managing and executing virtual and hybrid meetings for clients of all sizes, across the globe. Using their expertise as a lens, part one of this series will highlight the current environment and demand for virtual and hybrid meetings, explore the various types of delivery, and go through a list of considerations when making a transition from a face-to-face to a virtual or hybrid meeting.
Industry Expert Panel – Safety, Sanitation, and Sustainability – Managing the Impact of COVID-19
Tuesday, June 16 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 60 minutes
Moderated by Chuck Salem, Co-Owner & CEO, Unique Venues
As the COVID-19 crisis continues, this webinar features a panel of experts that will answer questions and provide insights into how the meetings and events industry has been impacted in the areas of safety, sanitation, and sustainability, and discuss what planners and venues should be doing now to prepare for meetings to resume.
Virtual/Hybrid Meeting Fundamentals – Part 2 – Planning for a High-quality, Engaged Meeting
Wednesday, June 17 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 45 minutes
Jerry Neri, Vice President of Sales, Attune
Matt Linden, Senior Account Executive, Attune
Joel Hauff, Director for Research, Education, and Consulting, Unique Venues
Part two of this series will walk participants through the planning for a virtual or hybrid meeting in three phases: pre-meeting, during the meeting, and post-meeting. Using examples from both Attune’s and Unique Venue’s experience, we will focus on best practices and the right ways to keep attendees engaged in a virtual or hybrid meeting using a variety of tools.
Business Essentials – Sales – The Used Car Salesman’s Guide to Selling
Tuesday, June 30 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 60 minutes
Joel Hauff, Director of Research, Education, and Consulting, Unique Venues
Conference and events professionals come from a wide range of backgrounds and experiences and are often hired more for their management and operational skills than for a direct ability to sell. Even seasoned professionals will acknowledge that, without a background in marketing or previous sales experience, the sales process can seem intimidating or overwhelming. This webinar will give professionals an overview of the elements and requirements of sales within a conference and events setting, although the fundamentals apply to any type of sales. Through the use of personal stories and experiences, and industry practices and standards, participants will explore the role of the sales professional and be provided with the tools necessary to evaluate their sales process, make intentional changes, and better understand their sales role.
Business Essentials – Customer Service – Designing and Leading a Measurable Program
Tuesday, July 7 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 60 minutes
Chuck Salem, CEO and Co-owner, Unique Venues
During normal times, customer service plays a major role in retaining clients for future bookings. Now more than ever, how a client perceives service will be a critical deciding factor when planners begin rebooking events that have been cancelled or postponed due to COVID-19. In this session, we lay the groundwork as leaders to build a customer service program that provides structure for a program that begins with a philosophy, ends with the evaluation process, and provides an overview of all areas in-between. We will discuss how to include service in the hiring process, how to use it as a catalyst for improving service provider relationships that leads to a consistent service experience for clients, ways to develop service initiatives, and more.
Virtual/Hybrid Meeting Fundamentals – Part 3 – Executing the Hybrid Meeting Experience
Thursday, July 9 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 60 minutes
Jerry Neri, Vice President of Sales, Attune
Matt Linden, Senior Account Executive, Attune
Joel Hauff, Director for Research, Education, and Consulting, Unique Venues
Part three of this series will feature a live demonstration of the hybrid meeting capabilities of Attune by including presenters and participants at multiple sites around the country. A ‘mock’ event will be hosted for all participants during the first half of the presentation, followed by a discussion of the principles from parts one and two, and how they were applied to the mock event.
Industry Expert Panel – Topic TBA
Wednesday, July 22 | 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 60 minutes
Moderated by Chuck Salem, Co-Owner & CEO, Unique Venues
As the COVID-19 crisis continues, this webinar features a panel of experts that will answer questions and provide insights into how the meetings and events industry has been impacted and discuss what planners and venues should be doing now to prepare for meetings to resume.
Business Essentials – Strategic Planning - Reimagining the Strategic Planning Process for a New Normal
Wednesday, July 29 – 2pm EDT, 1pm CDT, 12noon MDT, 11am PDT/MST – 45 minutes
Dr. Michael Brown, Founder, CEO, and Lead Consultant @DMB Coaching
Did you hear the audible sigh throughout the office complex when that once-a-year email hit everyone’s inbox? On no! Not another strategic planning workshop that will yield another 100-page document that will end up in a file drawer for the next 12 months. Regardless of whether you are a director, manager, or coordinator – strategic planning conversations can feel laborious, exhausting, or worse yet, unproductive in assisting organizations to achieve their preferred future. Using an 8-step simpler and more sustainable process will foster an energizing workplace environment where the ethos reflects high accountability, low control, and exceptional results beyond one week each year.
Are you working from home with children? We hope that you find this free children's activity packet, created by our marketing team, useful. Our intention is for you to have an open dialogue with your child about the importance of individuality and being unique. Or, if you just need to use this packet to occupy your child during your next meeting, that's okay too! Either way, we hope you and your child enjoy what we've created for you. Click here to download.
ADDITIONAL COVID-19 RESOURCES:
An Open Discussion Presented By Partner Venue, Penn State Great Valley
Centers for Disease Control & Prevention World Health Organization
- Protect Yourself with These Tips from the World Health Organization
- MythBusters: The World Health Organization Debunks COVID-19 Myths and Provides Factual Information
- Coronavirus: What You Need to Know About Cancelling an Event and Liability Risks
- What You Need to Know About Coronavirus and Event Special Event Insurance
- Coronavirus Small Business Guide via US Chamber of Commerce
- Pandemic Preparedness via Canadian Chamber of Commerce
- Canada's COVID-19 Economic Response Plan
- American Camp Association
- Events Industry Council
- IAEE
- IACC Forum Discussion with Resources
- ILEA
- NACAS
- NAFSA
- NAICU
- Reopening the World's Workplaces (shared by permission of CBRE)
- Pandemic Relaunch Toolkit - Resources for Restaurants + Bars (shared by permission of CBRE)
- The Event Safety Alliance Reopening Guide
Please email info@uniquevenues.com if you have any questions, comments, or suggestions for new topics.
