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Director of Conference Services Position at Villanova University

Date

10/16/2019
Director of Conference Services – Villanova University Office of Conference Services

Villanova University Office of Conference Services seeks a highly organized, energetic and experienced conferences and events professional for the position of Director of Conference Services.

The Office of Conference Services strives to promote the University campus as a unique venue for conferences, camps, meetings, professional development programs, and special events. Largely accommodating summer business opportunities, the Office currently hosts nearly 15,000 annual guests, including 8,500 overnight residents. The Director of Conference Services reports directly to the Associate Vice President, Auxiliary Services.

Responsibilities include the strategic planning and development of Villanova’s summer conference business plus academic year opportunities to host meetings and programs to include office budget formulation, procurement of classrooms and event space, sales and marketing, promotion, soliciting new business, contract management, billing, university departmental relations, operations, and overall oversight of the hospitality enterprise. The Director coordinates multiple VU support service-department activities, event and program scheduling, housing facilities preparation planning, and client relations throughout the year and works closely with VU Dining Services (self-operated) which exclusively serves conference participants.

Titles of Positions Supervised: Year-round: Directly – a full-time Assistant Director of Conference Reservations and a full-time Assistant Director of Conference Operations. Indirectly - The summer-only staff includes temporary: Conference Shift Leaders (4), Conference Assistants (9-12), and Guest Service Desk Assistants (3).

Key Departmental Liaisons: Facilities Management Office, Custodial Services, Dining Services, Registrar’s Office, Public Safety, Parking Office, Financial Affairs, Residence Life, Connelly Center, Athletic Department, University Information Technology (including Instructional Technology and the Wildcard Office), Mail Services, Human Resources and Risk Management.

To apply, visit https://jobs.villanova.edu/postings/17743. Follow the instructions to complete an application online, including cover letter, resume and contact information for three references. The position will remain open until filled.
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