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Consultation Testimonials and References

The success of any business is reliant upon two things...dedication to doing the best job you can for your clients, and knowing how they perceive your work from the things that they say about it.  

Here's what they're saying...

Unique Venues specializes in helping "one of a kind" venues improve their operations and sales strategies. What follows are testimonials from some of our many consulting customers. Whether your venue is large, small, well-seasoned or new to the industry, Unique Venues can help you. You belong here!

A worthwhile investment...

The College of New Jersey (TCNJ) engaged Unique Venues to help the institution create and operate a high quality conference and meeting support program that provides exemplary service to on and off-campus customers, generate net positive revenue in support of the College, and is efficient while utilizing staff skills and talents. Unique Venues did extensive research, met with campus constituents and leadership and analyzed existing operations and data. From this investigation, Unique Venues provided TCNJ with a plan and road map of how to meet our goals for our conference program. The College has adopted the plan and is moving forward to implement it. The services performed by Unique Venues were high quality, comprehensive and well-worth the investment.
Curt Heuring, Vice President for Administration
The College of New Jersey

A very enriching experience...

I can recommend, without hesitation, the Unique Venues team to anyone looking to evaluate and review their conference services operation. We hired them to perform consultation services at Lehigh University and right from the start we were impressed with their knowledge, professionalism and sincere approach. This not only inspired confidence but also put us at ease knowing that we would generate the results we were looking to have.
Their comprehensive course of action resulted in a list of action steps and strategies designed to produce revenue and set the stage for future growth of our program. Their plan focused on securing new external business as well as tapping into existing business and our campus community.
The team’s high energy and analytical skills added value and clarity to the process. The Unique Venues team were true partners in this review and we could not be more pleased with the possibilities that have been presented to us. It has been a very enriching experience.
Mary Kay Baker, Director of Conference and Special Housing Services

Lehigh University

One of the smartest business investments we've made...

"Taking advantage of the consulting services offered by Unique Venues was one of the smartest business investments we've made for the Conference & Event Services office at Kean University. Not only did our time together motivate our CES team, it also created the much needed sense of urgency and enthusiasm for campus-wide support as we head in the direction of creating a one-stop shop. In the few short months since working together, our operational efficiency has dramatically increased as well as the level of support we are now offering clients, both internally and to the community. We thank you Unique Venues."
Paul DeNero, Director of Conference and Event Services
Kean University

Already yielding results...

Rutgers University New Brunswick (our main campus) consists of five separate student centers. Coordinating event planning and execution across the five centers provides some very unique challenges. A comprehensive review of our organization, operations, facilities, and business standing and opportunities was much needed. We found the Unique Venue Team to provide rich perspective, seasoned and broad experience, deep understanding, and practical astuteness. They provided an effective five-year improvement plan which is already yielding results.
Carlos Costa
Rutgers University Student Centers

A fresh perspective...

"For any operations with limited staff and resources I would highly recommend the Unique Venues Operational and Sales and Marketing Consulting Services. Chuck and his team are highly knowledgeable, thorough, detailed and professional. They provided us a fresh perspective and recommended improvements for both our conference center and summer conference operation. Without having our own dedicated marketing staff or the time, this service was an enormous help in beginning to move our operation forward. In the end we were provided a complete and comprehensive marketing action plan, competitive analysis and operational report that we will use as a road map for the years to come; a task we would never have been able to complete without the help of Unique Venues. "
Imad Zubi
Mount Holyoke College

Already proving to be invaluable...

"It has been a pleasure working with Unique Venues. Chuck and his team are extremely knowledegable and very helpful in assisting us in re-imagining the potential hidden within our conference program. Their professional insight as well as the program they designed for us has already proven to be invaluable. We look forward to continuing a successful partnership with Unique Venues."
Peter C. North, CASP, Director of Auxiliary Services
Gettysburg College

Shifting paradigms and increasing sales...

"The National 4-H Youth Conference Center recently engaged Unique Venues for an Operations Review and Sales Action Plan consultation. The valuable insights gained from their work has allowed us the flexibility to shift our paradigm and increase sales for our conference center! We can't express our thanks enough!"
Christa Priesling, Sr. Sales and Marketing Manager
National 4-H Youth Conference Center

A thorough review...

"I was struggling with the prospect of updating our old marketing plan. Given the in depth nature of revamping the whole plan from start to finish along with the significant time commitment, I decided the best approach would to be to bring in an expert. I sought the advice of a trusted colleague and partner, Chuck Salem of Unique Venues, to ask for guidance. To my great surprise Chuck and UV were providing the type of review and design I was seeking. 
Jason Walley, Conference Services Manager
University of California Los Angeles

Concise observations and workable suggestions...

"The team of consultants that came to the University of Nebraska-Lincoln had a wide variety of experiences in the hospitality industry. Their analysis of our operation was very thorough and resulted in a detailed Consulting Report and comprehensive Sales Action Plan. The reports were packed with concise observations and workable suggestions that have been vital in influencing key decision makers that changes were in order. We continue to realize the benefits on a regular basis, even two years after the fact. Dollar for dollar the consultation has been the single best investment our operation has made."
Tony Rathgeber, Conference Services & Events Manager
University of Nebraska-Lincoln


Lehigh University
Mary Kay Baker, Director of Conference and Special Housing
63 University Drive
Bethlehem, PA  18015

The College of New Jersey
Curt Heuring
PO Box 7718
Ewing, New Jersey

Gettysburg College
Maggie Baldwin, Assistant Director of Facilities
300 North Washington Street
Campus Box 2992
Gettysburg, Pennsylvania 17325

Longwood University
Darlene Bratcher, Director
201 High Street
Farmville. VA 23909

Mount Holyoke College
Imad Zubi, Director of Conferences & Catering
Willits-Hallowell Conference Center
50 College Street
South Hadley, Massachusetts 01075

Springfield College
Kathy Smith, Director of Conferences and Special Events
Office of Special Programs
263 Alden Street
Springfield, MA 01109-3797

University of Massachusetts Lowell
Peter Casey, Director Athletics Business Enterprises
300 Martin Luther King Jr. Way
Lowell, Massachusetts 01852

Georgia Institute of Technology
Dan Dykstra, Director
Housing and Conference Services
871 McMillan Street
Atlanta, GA 30332-0550

University of California Los Angeles
Jason Walley, Director of Sales
330 DeNeve Dr, Ste L16
Los Angeles, CA 90095-1492

Loyola University - Chicago
Tim McGuriman, Associate VP of Business Services
700 Lewis Towers
Chicago, Illinois 60611

University of Nebraska
Tony Rathgeber, Director of Conference Services
University Housing 105
1115 N. 16th Street
Lincoln, Nebraska 68588